Refund policy

Thank you for shopping with FLYLAC. We stand behind the quality of every product we create. Please read our policy carefully before placing your order.

ALL SALES ARE FINAL. We do not accept returns or issue refunds except in the case of defective or damaged items as outlined below.

Exchanges

We offer exchanges on eligible items under the following conditions:

Eligibility Requirements

•       The item must be unworn, unwashed, and in its original condition with all tags attached

•       The item must be in its original packaging

•       Your exchange request must be submitted within 30 days of your delivery date — no exceptions

•       Exchanges are only available for items of equal value that are in stock at the time of your request

How to Request an Exchange

•       Email us with your order number and the reason for your exchange request

•       We will respond within 2-3 business days with next steps

•       Do not ship any item back to us without prior approval — unauthorized returns will not be processed

•       Once your exchange is approved, you will receive instructions on how and where to ship the item

•       Return shipping for exchanges is the responsibility of the customer unless the exchange is due to our error.